Mr Tearle of Leighton Buzzard, Beds decided to improve his driveway by replacing the existing old wooden gates, and so he contacted us for a free quotation.
Once all of the style and product options available had been explored and discussed with William during the site visit, Mr Tearle decided upon a new pair of our ‘Kelshall’ style vehicle gates, matching pedestrian gate, and infill panel at the entrance to his property. New automation was also on Mr Tearle’s shopping list as the existing motors were also old and no longer efficient.
The main reason for Mr Tearle’s investment of the new gates, was that he also wanted to enlarge the aperture of the driveway by 300mm to afford a little more room for manoeuvrability of his caravan; since our gates are made bespoke for all our customers, this request was easily accommodated.
The feedback from Mr Tearle via our customer survey form has been very well received, with scores of 10/10 for every measure and includes such questions:
Q: ‘Did we start your project within the expected time frame?’
A: Customer comment was ‘The start was early!’
Q: ‘Were our team polite and courteous at all times?’
A: Customer comment was ‘Very good & professional’
The overall performance of our Sales, Admin and Engineers on-site was detailed as being ‘very good’, he also expressed that he has assessed the quality of the product as ‘Early days, but all look excellent’ and that he is ‘very pleased’ with the finished product.