Call us now on 01763 580956
Call us now on 01763 580956
Feedback from previous customers about our gate design, installation and maintenance services.
In June 2026, we installed a Morden Tadlow pedestrian gate with black composite boards.
The customer rated almost every aspect of the project as World Class, from the initial enquiry and quotation through to the quality of the finished installation. The project start date was rated Excellent, while the on-site team’s professionalism, friendliness and efficiency all received World Class ratings.
They commented that they were absolutely delighted with the finished gate, describing the quality as second to none, and praised the installation team for being friendly and efficient. They confirmed they would always recommend us.
In June 2026, we installed two pairs of oil-treated iroko Chipping-style swing gates on metal posts, comprising one automated pair with above-ground automation and one manual pair.
The customer rated the overall experience as Excellent, praising our communication, office support and the quality of the finished installation. The team’s politeness was rated World Class, while the quotation process and project completion both received Very Good ratings.
They confirmed they would always recommend us to friends and family.
Just wanted to drop a quick note to say how happy we have been with the install this week. The guys did a really good job and were lovely to have around. They were both accommodating, understanding and a pleasure to deal with throughout the installation.
From the very first enquiry, all the communications with you, the quote, the site visits in advance of the install, everything has been so professional and well run. I can’t praise the whole team enough.
Steph & Adrian
I am absolutely delighted with the gates! A big thank you to everyone involved with providing me with such beautiful gates that really do set off and enhance the front of my house. I have already had the neighbours commenting on how well they look.
Everyone I have dealt with at Autogates has been amazing. From making first contact with yourselves through to the final fitted product, the service, professionalism, and above all, friendliness of everyone has been second to none. Meeting William for the initial survey was an absolute pleasure. A true gentleman. Dawn, the help and proactive service you have provided has been exemplary. Stuart and Ian out on site were exceptional. Nothing was too much for them. Their attention to detail was brilliant and the quality of their work top notch. It was a pleasure to talk to them every day they were here.
Your company have been a pleasure to do business with, and I will be recommending you to everyone I know.
Andy Saunders
Our customer Judith in Welwyn rated every aspect of her recent gate installation project as excellent, from the initial enquiry through to the completed installation.
The project, completed in May 2026, included a pair of Treatex oiled iroko Therfield swing gates installed on metal posts, featuring above-ground automation with coded keypads and push buttons for convenient entry and exit.
Judith praised the performance of both our office and on-site teams, highlighting the professionalism, communication, efficiency, and courtesy shown throughout the project. She also rated the quality of the finished installation as excellent and confirmed she would happily recommend AutoGate Services to friends and family.
Judith
In February 2026, we installed a pair of Hardwick-style swing gates with above-ground automation, along with a pedestrian gate, pathway and fencing. Access control was provided separately.
Hatch End High School rated the initial enquiry, quotation and sales process as Good, with office efficiency, project timing and on-site delivery all rated Excellent. The team’s politeness, professionalism and respect for the site were also highly rated.
The quality of the finished installation received an Excellent rating, and they confirmed they would always recommend us.
In March 2026, we installed a pair of oil-treated Chipping-style swing gates with above-ground automation and keypads for entry and exit.
The customer rated every aspect of the experience as World Class, from initial enquiry through to completion. They praised the knowledge and guidance provided throughout the process, as well as the clear and efficient communication from our office team.
The installation was completed professionally, with the site left clean and tidy. They were delighted with the appearance and performance of the gates, describing the service from all departments as amazing, and confirmed they would always recommend us.
“James and I both think the service from start to finish has been amazing, from the initial quote with William, who took us through all installation protocol, best functioning gate for the space and also the look of the gate was so thorough, when we met with Stuart he again reinforced the whole process and was very knowledgeable, when the team arrived for installation it was as expected and they completed the job in a professional manner and tidied up the site like they hadn’t even been here, also the communication from the office side has been very efficient and we have known exactly what’s happening at each stage with dates and times, we really have been so thrilled with the service of all departments.
Our new automatic gate looks fantastic and work perfectly; we would highly recommend AutoGate to anyone looking for an automatic gate.”
F Cantle
In February 2026, we installed a Morden Brampton sliding gate with an infill panel in black with brown woodgrain composite, along with keypads and push buttons for entry and exit.
The customer rated all aspects of the process as Excellent, from the initial enquiry and quotation through to installation and completion. They praised the efficiency, professionalism and courtesy of both our office and on-site teams.
They commented that the gates are an excellent quality addition to the property and provide peace of mind when their grandchildren are in the garden. The installation was completed efficiently and cheerfully despite very poor weather conditions. They confirmed they would recommend us to friends and family.
In February 2026, we installed a pair of Clavering-style swing gates in oiled iroko, with above-ground automation, a dial-to-open system and timed push buttons for access.
Terry rated the overall experience as Excellent, highlighting our communication, team performance and the quality of the finished product. The start date was marked as Very Good, with the quotation timescale rated Good.
The on-site team’s professionalism, courtesy and respect for the property were all rated Excellent, and Terry confirmed he would always recommend us.
In January 2026, we installed a Kelshall-style sliding gate and a Therfield pedestrian gate, both treated with Treatex Iroko Oil, along with a manual bollard.
Kevin Johnson rated most aspects of the process as Excellent, including communication, quotation and team performance. While the start date was rated Satisfactory, the installation itself was praised as World Class, with high marks for the on-site team’s courtesy, respect and the finished result.
He commented that although the wait was a little longer due to demand, the quality is sensational, and he has received many compliments on the new gates. He confirmed he would recommend us to friends and family.
Kevin Johnson
In November 2025, we installed a pair of Hardwick-style metal swing gates with above-ground automation, along with a matching pedestrian gate.
The customer rated every stage of the process as World Class, including communication, team performance, product quality and the overall experience. They were especially pleased with the team’s politeness, efficiency and respect for their property.
They confirmed they would always recommend us.
“The gate installation was carried out to an exceptionally high standard, with all work completed efficiently and on schedule. The installation team demonstrated professionalism throughout, ensuring every detail was addressed and the system operated flawlessly. Their expertise and commitment to quality reflect a company that strives in excellence and customer satisfaction”
D Rutter
In September 2025, we installed a pair of Wicken-style metal swing gates with underground automation and a wireless doorbell for entry.
The customer rated every aspect of the project as World Class, from initial enquiry through to the completed installation. They praised the quality of the product, the professionalism and courtesy of the team, and the smooth delivery of the entire process.
“From initial query to completed project, about 2 months, Autogate have far exceeded all expectations we had. The attention to detail, quality of workmanship and professionalism, coupled with the personal customer care, has guaranteed a place in our hearts as the ONLY electric gate company worth dealing with in the country.”
H.S.
In September 2025, we installed a pair of Kelshall-style swing gates, finished in Treatex Oil, with underground automation and an intercom system for entry.
The customer rated their overall experience as World Class, highlighting the quality of the product, the professionalism of our team, and their satisfaction with the completed project. Our sales and office teams received Excellent and World Class ratings for their communication, efficiency and support.
They also praised the team’s politeness, respect for their property, and confirmed they would always recommend us.
In July 2025, we installed an automatic rising bollard in front of the customer’s existing gates.
Every part of the experience was rated as World Class, from the initial enquiry and quotation through to project completion. The customer praised the professionalism, courtesy and dependability of both our office and on-site teams, and confirmed they would always recommend us.
They added that the whole team should be proud, describing them as totally dependable, professional and friendly.
In June 2025, we converted existing metal swing gates into a sliding system and installed an app-based video intercom for access.
Aggarwal rated every part of the experience as World Class, including the enquiry process, quotation, communication, and the performance of both the sales and on-site teams. The quality of the finished project, respect shown on site, and overall satisfaction were also rated World Class.
They confirmed they would always recommend us.
In June 2025, we installed a single Reed-style swing gate in oil-treated iroko, complete with a Telguard intercom for access.
Rob rated every stage of the process as World Class, including the initial enquiry, quotation, team responsiveness, and the performance of both our office and on-site teams. He was equally impressed with the gate’s quality, the project timeline, and the courtesy shown throughout.
“Extremely pleased with all aspects of the service and installation. A great product from a company that it was a pleasure to do business with.”
Rob Graves
My gates needed to be repaired asap and I found the office professional and quite to book me in. The Engineer was so helpful explaining everything to me, polite and patient so pleased how he suggested how to help programming the gates to improve security here. Already recommending thank you.
Penny Hancock
We recently installed a pair of Barkway style swing gates with underground automation and a Telguard intercom.
The customer rated their overall experience from initial enquiry to quotation as Good, with the quotation speed marked as Satisfactory. Our responsiveness and office support were rated Very Good, as were the start date, completion time and team courtesy.
They were pleased with the quality of the product and the conduct of our on-site team, rating both as Very Good, and described the finished project as Good.
The customer confirmed they would recommend us to friends and family.
We recently installed a bespoke sliding gate for Perse School, featuring a modified Abbotsley design with hexagonal detailing.
The customer rated every stage of the process, from initial enquiry through to completion, as World Class or Excellent. They praised our team for efficiency, politeness and respect for their property, and were delighted with the quality of the finished gate.
Perse School said they would always recommend us.
Martin Casey rated our service as World Class after his recent Kelshall sliding wooden gate installation. His gate was treated with Treatex Iroko Oil. He said:
“I am very happy with my new gate on my property over the moon with it.“
Martin Casey, Enfield
“Auto Gate services installed our gate around 7 years ago. We were delighted with the gate once installed and still extremely happy with it today.
The electrical mechanism used to open / close needed a service. The guys came out within 24hrs of calling and could not have been more helpful and friendly.
The gate is working as good as new and my wife and I honestly believe that across the several interactions we’ve had with this company in 7 years, we’ve never experienced better customer service.
Their product is also amazing. Couldn’t recommend them highly enough.”
Chris & Hannah Murdoch, Stony Stratford.
We were delighted when our customer rated our service ‘excellent and world class’ when we installed underground automation and an Akuvox video intercom to their existing gate. Thank you for your kind words.
“I would like to express my genuine satisfaction with the outstanding work carried out by Paul and Richard from AutoGate Services. Their professionalism and technical expertise during the gate automation and intercom installation were matched by their polite, respectful, and friendly manner throughout the process. They made the entire experience smooth and pleasant, delivering exactly what was promised with great attention to detail. I’m truly pleased with the result and grateful for their excellent service and attitude. I would highly recommend AutoGate Services to anyone seeking high-quality workmanship and reliable service.”
S.T.M.
This stunning Foxton swing gate and pedestrian gate were installed in March 2025. Installed with softwood posts to match the existing hanging post and above ground automation then finished with Iroko oil.
Our customer rated the different aspects of their experience with us as “Good” or “Very Good” – well done team Autogate, another successful automated gate installation.
This stunning pair of oil treated Foxton swing gates and posts, completed with underground automation and dial-to-open access controls was completed in February 2025.
The property owners in Milton Keynes, were delighted with our work and rated our team ‘Excellent’
The team are delighted with Rob’s feedback on our latest installation of a pair of Morden Henlow swing gates with brown composite boards and underground automation. The gates are complemented by a pedestrian gate that will be fitted later on completion of other works at the customer’s property.
“The sign of a good company is how they resolve problems.
After a small hiccup with the installation, the team went to great lengths to put this right, despite my reservations about the amount of effort it would require. I cannot stress how impressed I am that even when suggesting I would be happy for the issue to remain somewhat unresolved, the team took it on themselves to repeat a large amount of the job in order to remedy the minor issue.
Huge respect to them for effectively doing the job twice, ensuring they turned out a top quality result after I informed them I’d have been satisfied to accept a 90% polished job.
Outstanding quality product installed very well and in a timely manner. Overall I’m thrilled with the company, their teams, and the final solution. All for a very reasonable price too.”
Rob, Essex
Malcolm Moss rated our service from initial enquiry right through to installation and finished project as “Excellent”.
Here are a couple of installation photos from December 2024 of Malcolm’s treated Meldreth hardwood automated gates with above ground automation. The finished gates were completed with keypad entry.
When we installed this pair of oil treated Kelshall wooden swing gates for Nicolas we were delighted with his feedback. He rated our service ‘World Class’ from enquiry through to quoting. He felt our installation date was good and rated our installation team as ‘World Class’. The above ground automation, entry keypad and extra key fob will help him keep his property secure.
A beautiful installation in Welwyn, Herts. A pair of Chipping wooden swing gates (treated Grassland Beige) with above ground automation and an intercom.
We’re delighted with the feedback from our customer:
“Hi William,
As you know you have just completed the installation of our new gates and just wanted to tell you how happy we have been with not just the gates but with the whole service from start to finish.
From our first meeting with you, to the site meeting with Stuart, who was extremely informative and helpful (even dropping in colour samples), to Dawn who has been so incredibly patient and organised and again helpful throughout especially given how long it took for us to get planning!!
I can’t say enough good things about the back office service levels you provide, especially to customers like myself who have never bought anything like this before.
Richard and Paul who actually installed the gates were also just great guys and both so polite, courteous and friendly. They worked in terrible weather and even fixed the driveway after the delivery driver destroyed the top part. The finish was amazing and we are delighted!
I just wanted to pass on how happy we are with the product and would be more than happy to refer you and your team to anyone thinking about installing any type of gates in the future.“
J Swift
We ask all our customers for feedback – it helps us to improve every aspect of our service, here’s what James and Cara shared:
The product was not the cheapest, but the service, installation and finished gates were worth every penny. The detail and care the whom team showed throughout the whole process made us feel extremely comfortable and happy.
“We knew we were making a longer term investment and are so glad we used Autogate Services, we couldn’t be more happy with the result!“
Ashley Sheldrick rated our service “Excellent” or “World Class” after we installed their metal Reed sliding gate.
We’re delighted with the feedback from our latest installation of gates at a school in Bishop’s Stortford. Adrian rated every aspect of our service from Very Good to World Class. He said:
“Great customer service. Quick responses when dealing with queries and assistance. The engineers were always helpful, polite and respectful. Thank you.“
Adrian Petty
This satisfied customer rated our service as “Excellent” when we installed this pair of metal Barkway swing gates with underground automation and an intercom system.
The team were delighted when Mr Rauber rated our service as “World Class”. This is what he had to say about the design and installation of his single wood swing gate treated in Grassland Beige, complete with above ground automation:
“The service received from everyone at Autogate was absolutely first class. Your staff were friendly, attentive and knowledgeable. It was clear that each person takes great care, something echoed by the electrician I was referred to. Thank you for doing a fantastic job, I would not hesitate recommending you to friends and family. “
Mr Rauber
“Having dealt with Autogate since 2008 for several gate projects, both domestic gates and commercial gates, we needed our own house gates to be refurbished and from the time that William Baron came to look at our problems, the service that we received was excellent.
Every member of staff operated in a positive way towards the customer, so whether it was William Baron himself or the onsite engineers or the positive attitude of the office staff, it was a pleasure to once again to deal with Autogate.
The old saying “The Customer Comes First” is practised at Autogate.”
“This was a big investment for me. I had confidence from the very beginning. The way the whole team resolved the issue that arose with my gate just elevated my satisfaction even more.“
When we asked if our on-site team were polite and courteous and how well they performed, Paula said “Absolutely, couldn’t do enough. they took great care. [They were] thorough, went the extra mile.”
And when we asked if she received an efficient service from our office staff she said “everyone [is] so responsive and polite“.
We installed a single Therfield style wooden swing gate with added railheads, painted black with above ground automation.
“The new gate was completed yesterday and Charlie gave me full instruction and a demonstration of its usage.
We are absolutely thrilled with the new gate, and in particular I want to highlight what an excellent job that Charlie, Ian and Richard did. They were very professional and took real pride in their work.
The whole process with AutoGate services has been great, and we are thrilled with the final outcome.“
A huge thank you to you and the all the team for making this such a pleasant experience for us!
R McGall in Bedford rated our service very good to excellent!
Below you can see photographs of his pair of Morden swing gates crafted with treated Iroko hardwood. The installation was completed with above ground automation and a video door phone system.
We’ve designed, manufactured and installed a pair of Morden swing gates with treated Iroko hardwood (Saddle Black), with above ground automation and connected the gates to an existing intercom system.
Brian in Hitchin rated our service ‘World Class’ and said:
“Extremely skilled craftsmen for the installation, kept the site safe, secure and tidy at all times. Manufacture is of top quality.”
“I would to like extend my thanks to you and all your colleagues involved in the manufacture and installation of our new gates.
The manufacture was excellent and timely and the installation was far above expectations. It was achieved in a very short time and the fitters were true tradesmen in the fullest sense. Ian and Charlie were extremely polite and courteous, fast and efficient and kept the site clean and safe at all times. Your admin staff kept me fully informed on each step of the process.
Commendation must also go to Paul Morgan for his recommendation and I would have no reservation in recommending your company and team.
Once again, many thanks for a job well done and again to Ian & Charlie.”
“Thanks for all of your help. We are delighted with the gates and your guys were brilliant!“
Mr Mitchell
“We really cannot find any fault or problem with any aspect of the work done. Received excellent advice at initial visit from William”.
Mr Millard, Eltisley, St. Neots
Anon
“I wanted to drop you a line to let you know how pleased we are with our new gates.
At every step in the process your company has been outstanding – something that isn’t as common as it should be nowadays.
To Karen and Rowena for putting up with our (Dan’s…!) endless requests, to you for coming out to the house to make sure we were happy with the design, to Stuart and Dawn for being very flexible on when the work was done and to Rich and Paul who were absolutely brilliant during the whole installation – we wanted to say thank you.
We’re very happy to write reviews for you as well – let us know where you think you get most impact.
We’ve also passed the company’s details on to a few friends for both maintenance work and the possibility of new gates.
In the meantime we wanted to wish you and all the team a Merry Christmas and very happy new year.“
Ricki Walsh
“I had a gate installed at my property at welwyn. Excellent service straight from start to finish and a solid job. Proper interaction, excellent Installation and handover process. Definitely recommend this firm if you are looking for a quality Installation and I am very happy with the whole process.”
Jay Nair
Our team installed a pair of metal swing gates with above ground automation at Samuel Ryder Academy, St. Albans.
“An excellent service from start to finish, as always… Autogate have always provided this standard of service – will always come out to call outs ASAP. Thoroughly recommend always.“
N. Bunney, Samual Ryder Academy, St. Albans
Mr Goldsmith rated his experience as “10/10 – World Class” when he chose us to design and install his automated gates. Here’s what he said:
“Would just like to say we are delighted with the gates and the guys were brilliant…! Very impressive service and have already recommended your company to a contact of mine who will be in touch with you next year.”
David Goldsmith, in St.Albans
Mr Scrivens rated our service 10/10 – World Class after the design and installation of this stunning metal sliding gate and pedestrian gate in Royston.
He said “We wish to add ourselves to the list of others that have reviewed their Autogate supplied gate. From quotation and instruction in June to completion in October (a week earlier than estimated) every query has been dealt with promptly, the installation team were tidy and prompt and the finished result exceeds our expectation. We are delighted. We recommend Autogate without reservation.”
D. Scrivens, Royston
“The whole service was excellent but I would like to call out the service of the on site team in particular – Richard and Josh were brilliant. They were really helpful and great workers.”
Mr. Enzer, Huntingford
“Excellent service from beginning to end, would definitely use again and recommend.”
Swallow Dell Primary and Nursery School, Welwyn Garden City
“On completion of a swing and sliding gate project Mr. Azern scored us 10/10 – World Class!“
Mr Azern, London, NW7
“Very happy with additional works done and problem solving to our unique site.”
The Chauncy School, Ware, Herts
“I would like to commend George for delivering 10/10 service to a very satisfied customer today.
Andrew
“Excellent all round service, would be happy to recommend your company.”
J. Sheldrake, Rickmansworth
“Frankly speaking, from start to finish an excellent service, superb finished product delivered and installed by friendly, knowledgeable, helpful staff. Keep going in exactly the same way and you’ll become leaders in the industry – globally.”
J. Nicholson, Hitchin
For this project we added automation to a pair of existing gates.
“The project has been completed and it has been a totally excellent experience dealing with AutoGate Services from the placing of our enquiry onwards.
STOCK, Barnet, London
For this project the team installed a pair of automated swing gates and a single manual gate, our customer rated our service 10/10!
“Thank you for a wonderful project from start to finish. We love our new gates and fence – it’s transformed the house – thank you.”
Mr and Mrs Bass, Welwyn, Herts
“Extremely fast and friendly service.”
Mr Panayiotou, Rivers Education Support Centre, Hertfordshire
“We are very pleased with the work and Paul and Richard were absolutely excellent. Can you make sure William is aware that he has two of the best, if not the best trades people that I have ever had working on the house. The attention to detail was fantastic.“
Happy Customer, Cambridge
Emma Adams rated our service 10/10 – World Class! Here’s what she said:
“Delighted – perfect service from start to finish and very happy with the products”
We installed a new gate, added automation to an existing gate and automated her garage door.
“Many thanks for your excellent assistance in the repair and reinstatement of our post and gate.
Both Laura and I are delighted with the work carried out from survey to completion.
It’s been a pleasure working with AutoGate and I would be happy to recommend your company.
Please convey my thanks to all concerned.”
Julian, Loudwater, near Rickmansworth
“We are very pleased with our gates and the wonderful service throughout.”
Tony & Janine Ullah, Newport Pagnell
We ask all our customers to rate their experience from their initial enquiry through to receiving their quotation, she said “Excellent“. Overall Ros rated our service 9/10!
Many thanks for your kind comments Ros.
R. Logan, Cambridgeshire
“Just to say we are very happy with the installation, and particularly were taken with the work of Paul and Richard. They were committed, careful, knowledgeable and friendly. It was great that you had sent such an excellent team to carry out the work. They explained what they were doing as they went along, so we were completely in the picture as the work progressed. A great team, thank you.”
David Swanney, Cambridge
“Autogate really are an amazing company. The customer service is outstanding. I had an automatic drive gate installed that is so lovely I opted to match it with a pedestrian gate as seen in the picture. The staff can’t do enough for you. The guys who fitted both my gates went above and beyond to ensure I was happy and that is very much appreciated with a significant purchase. Even after sales service is second to none. If you want an electric gate then Autogate will deliver.”
Isabella Phillips, Steeple Morden
“A Company after my own heart – customer service top of the tree important and these guys get it! Fantastic service from initial enquiry to completing the job last Friday (10/02/2023) .. fan-bloody-tastic! would highly recommend!”
Tina Janson-Caddel
“We are very pleased with our new gate and Richard the installer is an excellent tradesman and extremely hard working and all round a really nice guy to have around. Well done and thank you to everyone concerned at Autogates.”
Nick Farrer, Cambridge
“The office staff always provided an efficient service and you totally fitted with our slightly messed up schedule. I’ve already recommended you to someone else.”
B. Caney, Bayford, Hertford
“I have been very impressed with Autogate. Customer satisfaction appears very important to everyone in the company.
The team who installed the gates did a commendable job. Danny, Steven and Peter Morgan were all very professional and helpful which really reassured me throughout this whole process.
I am very pleased I chose AutoGate for the installation and would have no hesitation in recommending them to others.”
Jasmine, Essex
“The technicians were just awesome. Our questions were answered promptly. We cannot fault the office staff, they went over and above. The project was completed on time and the team were polite and very helpful.”
B. Nash, Aylesbury
“Very impressed with the whole process from start to finish and the subsequent support.”
D. Greenfield, Beechfield School, Watford
“Deborah in Newport Pagnell gave us a resounding 10/10 – World Class across the board!”
Deborah Carroll, Newport Pagnell
“Very impressed with the whole process from start to finish and the subsequent support.”Ian and Dan were very conscientious in their approach to the job and both displayed a high level of skill. Extremely pleased with the new automation and I would not hesitate to recommend AutoGate Services, first-class employees and company.”
Peter Roffey, Epping, Essex
“I just wanted to thank you and the whole team for the wonderful job you have done. Richard and Paul are a credit to a well-run professional company. They were truly fantastic, and we enjoyed them being here!
Thank you from all the Whittens.“
The Whittens
E Brown